The James E. Van Zandt VA Medical Center pharmacy processes over 2,000 prescriptions daily. Prescriptions may be refilled by the automated refill line, mail, or the Internet.
An automated refill line is available for all patients. You must have a touch tone telephone. Please call one of the following numbers:
If you are using the automated refill line, all refills should be ordered at least ten (10) days prior to when the refill is due in order to ensure prompt processing and delivery time.
Prescriptions may also be filled online using VA's My HealtheVet program. You will need a user ID and password to log in. If you do not have one, you can easily get one by creating your personal profile.
All veterans are encouraged to refill their prescriptions by mail, automated refill line, or Internet. Because of our patient workload, we request that only emergent prescriptions be filled at the pharmacy window.
Please visit My HealtheVet for information about any prescription you may be taking.
Monday - Friday 8:30 a.m. - 5:00 p.m.
24 hours a day, 7 days a week, 365 days a year.
Monday - Friday 8:00 a.m. - 4:30 p.m.
All of the above services, except for the inpatient pharmacy, are closed on all federal holidays.